Monday, August 26, 2013

new features and updates in the Hub workshop


This one-hour workshop addresses the following:


·         Do you know about the new global navigation in the Hub?

·         Have you considered changing the front page of your Hub module?

·         Are you designing your Hub module for mobile access?

·         Can the new features in discussions encourage students to engage with online discussions?

·         How can the new content editor improve the appearance of discussions?


Book for one of the following dates:


27 August at 2.15pm

2 September at 10.15

3 September at 11.15

5 September at 10.15

6 September at 12.15


Please book here




Student guide to the Hub at





Staff guide to inductions for the Hub



 

Mobile guide for the Hub




 


Please contact Hub@qmu.ac.uk for further information.

Wednesday, August 14, 2013

Error copying folders/items in to a different course

Error copying folders/items in to a different course


We have been made aware that some users were experiencing issues when attempting to copy folders or content items. Users were presented with an error message which  said "Error: Failed to grant read permissions to the attached file for target course".

After consulting with Blackboard support, a patch was installed in the early hours of Wednesday 14th August. The patch was installed successfully, and seem to have improved the situation.
However, the error was an intermittent issue and we may not have been aware of the full extent of it accross The Hub. If any one comes across the problem when copying material, or perhaps no longer experience any issues, please contact us at hub@qmu.ac.uk so that we can report this back to Blackboard.

Kind regards,
Joe Currie
Hub Admin

Tuesday, August 13, 2013

Hub Service Disruptions 16th & 18th August


All staff and student users of The Hub

Due to work being performed on The Hub servers in Amsterdam, The Hub will be unavailable for a period of time on Friday 16th and Sunday 18th August.

Friday 16th August 00:00BST  until 06:00BST

This is to facilitate the upgrading of server software at the Amsterdam data centre where The Hub is installed.

Sunday 18th August 01:00BST  – 05:00BST

This is to facilitate the installation of a security patch on The Hub software.

We apologise for any inconvenience this maintenance work may cause; however, it is entirely outwith our control. We will update all users when the scheduled work has been completed.
 
Hub Admin