Error copying folders/items in to a different course
We have been made aware that some users were experiencing issues when attempting to copy folders or content items. Users were presented with an error message which said "Error: Failed to grant read permissions to the attached file for target course".
After consulting with Blackboard support, a patch was installed in the early hours of Wednesday 14th August. The patch was installed successfully, and seem to have improved the situation.
However, the error was an intermittent issue and we may not have been aware of the full extent of it accross The Hub. If any one comes across the problem when copying material, or perhaps no longer experience any issues, please contact us at hub@qmu.ac.uk so that we can report this back to Blackboard.
Kind regards,
Joe Currie
Hub Admin
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